Strategic Accounts Lead, AI Reputation (Remote)

AI Reputation, Inc.; United States; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Fully remote

Career growth path

Job summary

AI Reputation, Inc. is seeking an experienced Account Manager to own client relationships and drive measurable results across executives, physicians, financial pros, attorneys, and founders.

You will onboard, manage campaigns, coordinate writers and placement partners, and ensure fast, respectful approvals while tracking rankings and AI answers. This role is fully remote, US-based, with growth into leadership positions.

Qualifications

• 3+ years in account management, customer success, or campaign management.
• Proven client retention and growth track record.
• Knowledge of SEO fundamentals and how search engines treat entities.
• Experience with SEO analytics tooling and CMS.
• Ability to manage multi-stakeholder accounts and senior professionals.
• Strong writing, editing, and verbal communication skills.
• Discretion and the highest standard of professional conduct.
• Based in the United States with a quiet remote workspace.
• Background in online reputation, SEO, PR, or corporate comms.
• Understanding AI search and generative engine optimization.
• Experience with press release distribution and data broker removal.

Responsibilities

• Onboard new clients: kickoff, goals, and approvals.
• Build executive-level trust with client and teams.
• Decide campaign plan and coordinate writers and partners.
• Run approvals to ensure fast, respectful publishing.
• Lead monthly client calls and show progress.
• Track rankings and AI answers; adjust plan.
• Manage data privacy/removals where needed.
• Provide calm guidance during crises or articles.
• Drive retention, renewals, and risk flagging.
• Identify cross-sell opportunities and share with Sales.
• Keep account records up to date for all stakeholders.

Skills

Account management

Client retention

SEO fundamentals

SEO tooling

Analytics tooling

CMS

Multi-stakeholder relationships

Writing and editing

Verbal communication

Project management

CRM tools

Confidentiality

Education

Bachelor's degree in Business, Marketing, Communications, Public Relations, or a related field

Tools

CMS

SEO analytics tools

CRM

Job description

AI Reputation, Inc. is seeking an experienced Account Manager to own client relationships and drive measurable results across executives, physicians, financial pros, attorneys, and founders.

You will onboard, manage campaigns, coordinate writers and placement partners, and ensure fast, respectful approvals while tracking rankings and AI answers. This role is fully remote, US-based, with growth into leadership positions.