Strategic Account Growth & Retention Manager

Paycom; Kansas City (MO); On-site; USD 81,000 - 109,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Employee Stock Purchase Program

Paid vacation

Paid holidays

Paid sick leave

Paid family leave

Transportation allowance

Job summary

Paycom seeks a Strategic Account Manager (Client Relations Representative) to retain and expand key client relationships across existing accounts. You will drive retention, uncover additional revenue opportunities, and collaborate with Outside Sales and Transition teams to ensure a smooth ownership transfer and continued value.

You will present solutions at executive levels, manage annual quotas, and deliver strategic reviews while staying ahead of industry trends. Up to 75% travel is required.

Qualifications

• Strategic sales experience and closing track record.
• Experience in competitive environments with goal attainment.
• Ability to influence and persuade stakeholders.
• Excellent communication (oral, written, phone).
• Professional presence for executive-level presentations.
• Willing to share knowledge and help teammates.
• Self-directed with independent thinking.
• Ability to conduct client needs assessments.

Responsibilities

• Retain existing client relationships through usage, retention, and revenue growth.
• Achieve sales quota and revenue goals via retention and expansion.
• Deliver client presentations articulating Paycom value proposition.
• Maintain relationships at C-level and across organizations.
• Conduct regular business reviews and strategic recommendations.
• Stay updated on industry trends to identify growth opportunities.

Skills

Strategic sales

Closing

Relationship management

Executive communication

Needs assessment

Time management

Presentation skills

Team collaboration

Education

Bachelor's Degree

Job description

Paycom seeks a Strategic Account Manager (Client Relations Representative) to retain and expand key client relationships across existing accounts. You will drive retention, uncover additional revenue opportunities, and collaborate with Outside Sales and Transition teams to ensure a smooth ownership transfer and continued value.

You will present solutions at executive levels, manage annual quotas, and deliver strategic reviews while staying ahead of industry trends. Up to 75% travel is required.