Strategic Accounts Growth Leader

MKS Instruments, Inc.; Andover (MA); On-site; USD 140,000 - 190,000; Full time

Job summary

MKS Instruments, Inc. seeks a Strategic Account Manager in the United States to partner with internal teams and customers, maintaining relationships with key semiconductor OEM subsidiaries.

You will drive growth, promote our portfolio, and align go-to-market strategies across divisions while reporting progress to leadership. The role requires a proven track record in strategic sales, strong analytical skills, and the ability to travel up to 30%.

Qualifications

• Bachelor's degree in a technical discipline required; Master's preferred.
• 5+ years of related experience in strategic account management or sales.
• Ability to travel up to 30% and meet customers in person.
• Experience leading technical sales and service teams in complex matrix organizations.

Responsibilities

• Develop and execute comprehensive strategic account strategy for growth.
• Collaborate with Product Line Managers to align go-to-market strategies and design wins.
• Create annual and multi-year account plans with clear growth targets.
• Report monthly and quarterly on bookings, design wins, opportunities, and forecast accuracy.
• Improve processes within the strategic account team and promote a customer-first culture.
• Maintain senior-level relationships with stakeholders and act as customer advocate.
• Coordinate regular business and technical review meetings.
• Partner with Customer Service, Operations, and Logistics to ensure flawless deliveries.
• Define KPI improvement projects and provide strategic pricing recommendations.
• Maintain CRM accuracy for forecasting and planning.

Skills

Strategic account management

Relationship building

Analytical skills

Sales leadership

CRM familiarity

Forecasting accuracy

In-person engagement

Education

Bachelor's degree in technical discipline

Master's degree preferred

Tools

CRM software

Job description

MKS Instruments, Inc. seeks a Strategic Account Manager in the United States to partner with internal teams and customers, maintaining relationships with key semiconductor OEM subsidiaries.

You will drive growth, promote our portfolio, and align go-to-market strategies across divisions while reporting progress to leadership. The role requires a proven track record in strategic sales, strong analytical skills, and the ability to travel up to 30%.