Strategic Accounts Director – Growth & Renewal

MSC Industrial Direct Co.,Inc.

Indianapolis (IN)

On-site

USD 84,000 - 132,000

Full time

4 days ago

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Job summary

MSC Industrial Direct Co.,Inc. in Indiana is seeking a Strategic Accounts Leader to manage and grow high-potential key accounts over $250K.

You will lead teams, plan strategically, and deliver measurable value through cost savings and continuous improvements while building senior-level relationships across Operations, Supply Chain, Procurement, and Engineering. Collaborate with Business Development on late-stage opportunities, guide onboarding, and drive long-term adoption of MSC solutions.

Qualifications

Bachelor’s degree in business or equivalent experience.
Minimum 7 years of sales/marketing success, incl. 2+ years in industrial/distribution.
Proven ability to lead teams, exceed sales objectives, and negotiate with senior stakeholders.
Strong analytical skills to translate financial insights into strategic guidance.
Excellent written and verbal communication and cross-functional collaboration.

Responsibilities

Oversee management and retention of key accounts with >$250K potential revenue.
Lead strategic account planning and ensure alignment with objectives and growth.
Monitor account health and intervene to protect customer satisfaction.
Lead renewal strategies for at-risk accounts to optimize profitability.
Ensure delivery of cost savings initiatives and measurable value realization.
Direct CIRs with senior stakeholders to identify new growth opportunities.
Build executive relationships across Operations, Supply Chain, and Engineering.
Collaborate with Business Development on late-stage opportunities and deal closure.
Oversee customer onboarding and ensure adoption of MSC solutions.
Coach and develop Strategic Development Consultants; drive accountability.