Strategic Accounts Leader for Growth & Retention

MSC Industrial Supply Co.; Cincinnati (OH); On-site; USD 84,000 - 132,000; Full time

Benefits offered by this job

Health benefits

401K and stock purchasing programs

Tuition reimbursement

Paid time off

Job summary

MSC Industrial Supply Co. is seeking a Strategic Accounts Leader to drive management and retention of key accounts with portfolios over $250K, delivering profitable growth through customer analysis, strategic account planning, and value realization.

You will build trusted executive-level relationships with Operations, Supply Chain, Procurement, and Engineering, guiding teams to achieve long-term customer success and measurable cost savings.

Qualifications

• Bachelor's degree in business or equivalent experience.
• 7+ years of demonstrated sales and marketing success, including at least 2 years in industrial, manufacturing, or distribution sales.
• Proven success in leading high-performing teams to drive profitable solution sales and surpass sales objectives.
• Demonstrated excellence in leading negotiations, influencing at multiple organizational levels, and building senior-level customer relationships.
• Ability to interpret customer financial statements and translate insights into strategic guidance for teams.
• Solid project management skills with a track record of accountability and cross-functional execution.

Responsibilities

• Oversee management and retention of key account portfolios exceeding $250K in potential revenue.
• Guide the development and execution of strategic account plans.
• Monitor account health and retention risks; direct interventions.
• Lead negotiation and renewal strategies for at-risk accounts.
• Ensure delivery of measurable cost savings initiatives and value realization.
• Direct CIRs with senior stakeholders to showcase delivered value and identify new growth opportunities.
• Foster executive-level relationships across Operations, Supply Chain, Procurement, and Engineering.
• Collaborate with Business Development on late-stage opportunities and deal closure.
• Oversee customer onboarding processes and drive solution adoption.

Skills

Sales leadership

Strategic accounts

Negotiation

CRM Salesforce

Data analysis

Education

Bachelor's degree in business or equivalent

Tools

Salesforce

Job description

MSC Industrial Supply Co. is seeking a Strategic Accounts Leader to drive management and retention of key accounts with portfolios over $250K, delivering profitable growth through customer analysis, strategic account planning, and value realization.

You will build trusted executive-level relationships with Operations, Supply Chain, Procurement, and Engineering, guiding teams to achieve long-term customer success and measurable cost savings.