Strategic Accounts Leader: Growth & Value Architect

MSC Industrial Direct Co.,Inc.; Cincinnati (OH); Hybrid; USD 84,000 - 132,000; Full time

Job summary

MSC Industrial Direct Co.,Inc. is seeking a Strategic Accounts Leader to manage high-value portfolios and lead cross-functional teams. You will drive profitable growth through account planning, value realization, and executive-level engagement.

You will guide late-stage opportunities with Business Development, supervise onboarding, and ensure measurable cost savings through CIRs and solution optimization. Strong leadership and communication are essential.

Qualifications

• Bachelor's degree in business or equivalent experience required.
• Minimum of 7 years of sales and marketing success, including 2+ years in industrial, manufacturing, or distribution sales.
• Proven ability to lead high-performing teams and surpass sales objectives.
• Strong negotiation, influence, and senior-level relationship-building skills.
• Ability to interpret financial statements and translate insights into strategic guidance.
• Proficient in Microsoft Word, Excel, PowerPoint and CRM usage.

Responsibilities

• Oversee management and retention of key account portfolios exceeding $250K in potential revenue.
• Lead development and execution of strategic account plans aligned with business objectives.
• Monitor account health and retention risks, directing interventions to safeguard customer satisfaction.
• Lead negotiation and renewal strategies for at-risk accounts to optimize profitability and value.
• Ensure delivery of measurable cost savings initiatives and solution optimization.
• Direct CIRs with senior stakeholders to showcase value and identify growth opportunities.
• Foster senior-level relationships across Operations, Supply Chain, Procurement and Engineering.
• Collaborate with Business Development on late-stage opportunities to secure deal closure.
• Oversee customer onboarding to ensure commitment delivery and adoption.
• Lead, coach, and develop Strategic Development Consultants with clear performance expectations.
• Align resources to customer priorities, encouraging accountability and continuous improvement.

Skills

Negotiation

Analytical thinking

Cross-functional leadership

Executive communication

Project management

Team leadership

Education

Bachelor's degree in business or equivalent experience

Tools

Salesforce.com

Job description

MSC Industrial Direct Co.,Inc. is seeking a Strategic Accounts Leader to manage high-value portfolios and lead cross-functional teams. You will drive profitable growth through account planning, value realization, and executive-level engagement.

You will guide late-stage opportunities with Business Development, supervise onboarding, and ensure measurable cost savings through CIRs and solution optimization. Strong leadership and communication are essential.