Strategic Account Specialist - Hybrid Sales Growth

Elevance Health (Anthem); St. Louis (MO); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Elevance Health is seeking an Account Specialist to support strategic sales and account retention, mentoring team members and resolving complex client issues to drive growth.

You will manage relationships with accounts, members, and brokers, and collaborate with internal partners on opportunities for upsell and expanded services. This hybrid role requires a BA/BS and 3+ years of related experience, with a sales license or the ability to obtain within 60 days.

Qualifications

• Requires a BA/BS and a minimum of 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary or the ability to obtain within 60 days of hire.

Responsibilities

• Builds external relationships with existing accounts, members, and brokers.
• Develops understanding of client needs and priorities.
• Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
• Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Partners with sales support associates on request for proposal ("RFP") responses to brokers and groups.
• Updates systems for proposal and sales activities.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Supports internal and external client reporting, as needed.
• Acts on behalf of Strategic Account associate to respond to client needs, as necessary.
• Mentors, coaches, and trains lower-level and/or new support staff.

Skills

Client facing

Relationship building

Sales

Education

BA/BS

Job description

Elevance Health is seeking an Account Specialist to support strategic sales and account retention, mentoring team members and resolving complex client issues to drive growth.

You will manage relationships with accounts, members, and brokers, and collaborate with internal partners on opportunities for upsell and expanded services. This hybrid role requires a BA/BS and 3+ years of related experience, with a sales license or the ability to obtain within 60 days.