Strategic Account Relationship Leader

AXA XL; Boston (KY); On-site; USD 146,000 - 256,000; Full time

Benefits offered by this job

Flexible Working Arrangements

Enhanced family-friendly leave

Diversity & Inclusion programs

Job summary

AXA XL, the P&C and specialty risk division of AXA, is seeking a Client Relationship Leader to nurture long-term relationships with strategic accounts. You will be the primary driver and point of contact to deliver AXA XL’s value, making the organization feel both big and accessible to clients and account teams.

You will develop client insights, coordinate cross-functional teams, and translate client needs into tailored product and service solutions while balancing profitability and service

Qualifications

• Engages with c-suite executives and brokers, manages stakeholders and conflict, and negotiates for client interests.
• Demonstrates comprehensive knowledge of insurance principles and dynamics within a business context.
• Tailors communications to audiences for effective engagement.
• Understands insurance financials and bottom-line impact (P&L).
• Uses data to support strategic decisions and problem solving.

Responsibilities

• Understand client business, priorities, trends, and risks.
• Develop proactive client insights and themes for client discussions.
• Understand underwriting appetite and how it supports client needs.
• Set and track growth and profitability targets at the account level.
• Coordinate account teams to ensure high productivity and effective meetings.
• Identify client service needs and customize service arrangements within AXA XL cost to serve.
• Engage with internal resources across regions to support clients.
• Remove roadblocks for teams and clients.
• Collaborate with brokers to address service topics.
• Identify growth opportunities and cross-sell opportunities.
• Translate client needs into product and service propositions.
• Lead stakeholder engagement and governance with clients.

Skills

Commercial Acumen

Insurance Acumen

Marketing & Communication

Financial Acumen

Data-Driven Decision Making

Customer Centricity

Leadership People Skills

Cross-Functional Collaboration

Emotional Intelligence

Business Planning

Industry Knowledge

Technical Product Expertise

Job description

AXA XL, the P&C and specialty risk division of AXA, is seeking a Client Relationship Leader to nurture long-term relationships with strategic accounts. You will be the primary driver and point of contact to deliver AXA XL’s value, making the organization feel both big and accessible to clients and account teams.

You will develop client insights, coordinate cross-functional teams, and translate client needs into tailored product and service solutions while balancing profitability and service