Strategic Account Manager: Tech & Manufacturing Growth

Insight Global; Redmond (OR); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Insight Global is seeking an Account Manager to manage customer relationships and serve as the primary liaison between customers and internal teams. This role blends commercial account management with technical problem-solving to support objectives, customer satisfaction, and program execution.

Responsibilities include owning contact with assigned accounts, managing schedules, quotes, forecasts, and commercial activities; translating requirements to engineering, operations, planning, and

Qualifications

• Bachelor's degree in Engineering or a related field preferred; equivalent experience considered.
• 3-7 years of experience in account management, operations, engineering, program management, or related manufacturing environment.
• Experience working directly with customers in a technical or manufacturing setting.
• Strong written and verbal communication skills.
• Experience preparing quotes, proposals, forecasts, and customer-facing documentation.

Responsibilities

• Serve as the primary point of contact for assigned customer accounts.
• Manage customer schedules, quotations, forecasts, and commercial activities.
• Translate customer requirements into actionable items for engineering, operations, planning, and quality teams.
• Coordinate cross-functional efforts to resolve technical, quality, and delivery issues.
• Develop and maintain customer proposals, pricing, and forecasting information.
• Identify opportunities for account growth and support new business initiatives.
• Ensure effective communication between customers and internal stakeholders.

Skills

Account management

Customer communication

Quotes & forecasting

Cross-functional coordination

Education

Bachelor's degree in Engineering or related field

Tools

ERP/MRP systems

Job description

Insight Global is seeking an Account Manager to manage customer relationships and serve as the primary liaison between customers and internal teams. This role blends commercial account management with technical problem-solving to support objectives, customer satisfaction, and program execution.

Responsibilities include owning contact with assigned accounts, managing schedules, quotes, forecasts, and commercial activities; translating requirements to engineering, operations, planning, and