Strategic Account Manager — Remote Growth & Renewals

MeridianLink; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Insurance coverage (medical, dental, E

Flexible paid time off

Paid holidays

401(k) plan with company match

Remote work

Job summary

MeridianLink is seeking an Account Manager to manage a portfolio of existing customers in a remote US role. You will drive revenue retention through renewals and expansions, coordinate with cross-functional teams, and advocate for customers with internal stakeholders.

The position emphasizes strategic selling, forecast accuracy, and value realization across the customer lifecycle. In this remote role, you will own relationships, lead business reviews, and identify growth opportunities while

Qualifications

• Bachelor’s degree and 2–4 years of related experience in account management, sales, customer success, or a comparable customer facing commercial role, or equivalent experience.
• Strong knowledge of consultative and value based selling practices.
• Understanding of account planning, opportunity management, pipeline management, and forecasting.
• Working knowledge of SaaS or technology enabled products and the ability to communicate product value to diverse customer stakeholders.
• Experience using CRM and sales enablement tools to manage customer relationships and revenue activities.
• Strong analytical, organizational, communication, and problem-solving skills, with the ability to manage multiple priorities and operate effectively in a dynamic environment.

Responsibilities

• Own account ownership and build trusted relationships with assigned customer stakeholders, including executives.
• Lead regular account check-ins and strategic business reviews to drive renewals and expansion.
• Apply consultative, value-based selling to diagnose needs and position MeridianLink solutions.
• Develop and execute account and opportunity plans across the customer lifecycle.
• Maintain accurate pipeline, forecast data, and timely updates in Salesforce.
• Coordinate across Product, Support, and Professional Services to ensure customer success.

Skills

Account management

Consultative selling

CRM systems

Forecasting

Sales analytics

Communication

Education

Bachelor's degree

Tools

Salesforce

Job description

MeridianLink is seeking an Account Manager to manage a portfolio of existing customers in a remote US role. You will drive revenue retention through renewals and expansions, coordinate with cross-functional teams, and advocate for customers with internal stakeholders.

The position emphasizes strategic selling, forecast accuracy, and value realization across the customer lifecycle. In this remote role, you will own relationships, lead business reviews, and identify growth opportunities while