Strategic Account Manager — Remote Growth & Partnerships

ERMCO-ECI Remote; Nashville (TN); Remote; USD 90,000 - 130,000; Full time

Job summary

ERMCO Electric Research and Manufacturing Cooperative, Inc. is seeking a Strategic Account Manager to lead relationships with key customers and drive revenue growth in the distribution transformer space.

This remote role supports clients across multiple states and collaborates with Sales, Marketing, Product Development and Operations to deliver tailored solutions. You will act as a trusted advisor, build strategic plans, and present reviews and forecasts to leadership.

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 5+ years of experience in strategic account management, sales, or business development.
• Proven success managing complex customer relationships and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable account strategies.

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
• Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
• Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
• Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
• Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
• Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
• Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
• Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
• Ensure timely resolution of customer issues and escalations to maintain positive relationships.
• Represent the company at industry events, conferences, and trade shows.
• Travel required to customer sites and industry events (up to 50%).

Skills

Communication

Negotiation

Interpersonal skills

Data analysis

Education

Bachelor’s degree in Business/Marketing/Engineering

Advanced degree or relevant certifications

Tools

CRM

Sales analytics tools

Job description

ERMCO Electric Research and Manufacturing Cooperative, Inc. is seeking a Strategic Account Manager to lead relationships with key customers and drive revenue growth in the distribution transformer space.

This remote role supports clients across multiple states and collaborates with Sales, Marketing, Product Development and Operations to deliver tailored solutions. You will act as a trusted advisor, build strategic plans, and present reviews and forecasts to leadership.