Strategic Account Manager – Transformer Solutions (Remote)

GridBridge, Inc.; Dyersburg (TN); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

ERMCO is seeking a Strategic Account Manager to lead and grow relationships with key customers in the distribution transformer sector. You will serve as the primary liaison, shape account strategies, and collaborate with Sales, Marketing, Product Development, and Operations to deliver tailored solutions.

With a focus on driving revenue and customer satisfaction, you will conduct regular business reviews, forecast plans, and contract negotiations while traveling to customer sites and industry

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 5+ years of strategic account management, sales, or business development.
• Proven success managing complex customer relationships and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable account strategies.
• Knowledge of the distribution transformer industry (preferred).
• Experience in industrial manufacturing, electrical equipment, or related industries (preferred).
• Advanced degree or relevant certifications in sales or account management (preferred).
• Proficiency with CRM and sales analytics tools (preferred).
• Demonstrated ability to work cross-functionally in a team-oriented environment (preferred).

Responsibilities

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
• Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
• Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
• Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
• Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
• Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
• Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
• Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
• Ensure timely resolution of customer issues and escalations to maintain positive relationships.
• Represent the company at industry events, conferences, and trade shows.
• Travel required to customer sites and industry events (up to 50%).

Skills

Strategic account management

Sales

Relationship building

Negotiation

Data analysis

Education

Bachelor’s degree in Business, Marketing, Engineering, or related field

Job description

ERMCO is seeking a Strategic Account Manager to lead and grow relationships with key customers in the distribution transformer sector. You will serve as the primary liaison, shape account strategies, and collaborate with Sales, Marketing, Product Development, and Operations to deliver tailored solutions.

With a focus on driving revenue and customer satisfaction, you will conduct regular business reviews, forecast plans, and contract negotiations while traveling to customer sites and industry