Strategic Account Manager — Refinery Chemicals Solutions

Baker Hughes; Austin (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

Life insurance

Disability coverage

401(k) plan

Well-being support

Job summary

Baker Hughes in Austin, TX is seeking an Account Manager to drive value by combining technical expertise with strategic account management. You will support refinery chemical programs, coordinate cross-functional teams, and deliver commercial outcomes while maintaining strong customer relationships.

You will work with field operations and commercial teams to ensure service quality, safety, and compliance, while identifying opportunities that add value for customers and Baker Hughes.

Qualifications

• Experience in refinery operations, downstream chemicals, process treatment, or industrial service delivery.
• Strong communication, teamwork, and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, customer-facing environment.
• Sound analytical and problem-solving abilities to support chemical program performance.
• Able to support both commercial sales activities and technical field operations.

Responsibilities

• Build long-term relationships by effective account management and understanding customer needs.
• Coordinate with cross-functional teams to drive projects and technical sales initiatives.
• Prepare and deliver business reviews and technical presentations to customers and leadership.
• Manage day-to-day operations of refinery chemical programs and service delivery.
• Support technicians and account representatives to ensure accurate execution of chemical applications.
• Maintain compliance with Baker Hughes Sales & Service Standards at key accounts.
• Communicate effectively with customer teams and internal partners.

Skills

Relationship building

Customer facing

Cross-functional

Communication

Technical sales

Job description

Baker Hughes in Austin, TX is seeking an Account Manager to drive value by combining technical expertise with strategic account management. You will support refinery chemical programs, coordinate cross-functional teams, and deliver commercial outcomes while maintaining strong customer relationships.

You will work with field operations and commercial teams to ensure service quality, safety, and compliance, while identifying opportunities that add value for customers and Baker Hughes.