Strategic Account Manager, Plastic Injection Molding

Socket.dev; Menomonee Falls (WI); On-site; USD 60,000 - 90,000; Full time

Job summary

Dynamic Tool Corporation is seeking an Account Manager to promote all aspects of the business from product inception through commercialization of molded plastic parts. You will manage customer relationships, coordinate proposals, and help drive annual forecasts and revenue growth across current and new accounts.

The role requires strong project management and communication skills, experience with CRM systems, and the ability to coordinate cross-functional teams to deliver on customer needs.

Qualifications

• 3+ years of related experience.
• Proven experience in project management, sales, or customer service.
• Strong interpersonal and communication skills.
• Ability to manage multiple accounts and projects simultaneously.
• Up to 2 years of formal post-high school specialized trade, technical school, or college
• 2-4 years of formal post-high school specialized trade, technical school, or apprenticeship in mold making, design or manufacturing.
• Microsoft Office Proficiency
• CRM system familiarity is beneficial.

Responsibilities

• Support a safe and hospitable working environment.
• Understand the NDA process.
• Identify and provide feedback on process improvements.
• Use approved processes to manage data, communication, design, project development, proposal development and customer communication.
• Coordinate with internal departments to promote efficiency and consistency.
• Produce organized documentation and forms to support project status communication.
• Understand injection mold engineering and manufacturing from start to finish.
• Participate in internal meetings.
• Assist in customer visits and kickoff events as needed.
• Update the team on project status during quoted lead-time.
• Understand and follow internal procedures and processes.

Skills

Project management

Sales

Customer service

Interpersonal skills

CRM familiarity

Microsoft Office

Education

Post-high school technical training

Technical apprenticeship in mold making/manufacturing

Tools

CRM system

Microsoft Office

Job description

Dynamic Tool Corporation is seeking an Account Manager to promote all aspects of the business from product inception through commercialization of molded plastic parts. You will manage customer relationships, coordinate proposals, and help drive annual forecasts and revenue growth across current and new accounts.

The role requires strong project management and communication skills, experience with CRM systems, and the ability to coordinate cross-functional teams to deliver on customer needs.