Strategic Account Manager — Multi-Site Facilities Growth

Encompass Onsite; Fort Lauderdale (FL); On-site; USD 90,000 - 100,000; Full time

Job summary

Encompass Onsite is seeking a Strategic Account Manager in Fort Lauderdale to nurture key client relationships and drive revenue growth. You will manage multi-site accounts, tailor facilities maintenance solutions, and collaborate with operations to ensure service excellence.

The role emphasizes contract retention, pricing negotiations, and regular business reviews with clients to identify expansion opportunities and improve service delivery.

Qualifications

• Bachelor’s degree in business, facilities management, or related field.
• 3–5 years in account management, sales, or client services within facilities services.
• Strong relationship-building and negotiation skills.
• Knowledge of building maintenance, janitorial services, and regulatory compliance (OSHA, EPA).

Responsibilities

• Act as the primary contact for key accounts and drive long-term relationships.
• Understand client challenges and tailor facilities maintenance and cleaning solutions.
• Identify opportunities to expand services and secure renewals.
• Negotiate contracts, pricing, and service agreements.
• Coordinate with operations to ensure service quality and schedule adherence.

Skills

Client relationship management

Negotiation skills

Cross-functional collaboration

Data analysis

Education

Bachelor’s degree in business or facilities management

Tools

CRM tools (Salesforce, HubSpot)

Microsoft Office Suite

Job description

Encompass Onsite is seeking a Strategic Account Manager in Fort Lauderdale to nurture key client relationships and drive revenue growth. You will manage multi-site accounts, tailor facilities maintenance solutions, and collaborate with operations to ensure service excellence.

The role emphasizes contract retention, pricing negotiations, and regular business reviews with clients to identify expansion opportunities and improve service delivery.