Facility Solutions Manager: B2B Client Growth & Ops

City-Wide-Facility-Solutions; Boca Raton (FL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

Commission

Bonus

Job summary

City Wide Facility Solutions is seeking a Facility Solutions Manager for the Boca Raton/Fort Lauderdale area. The role focuses on outside B2B account management, client retention, and developing long-term relationships with clients and contractors. You will supervise Night Managers and coordinate service delivery across sites.

The position offers base pay $60-$70k with OTE $125-$135k+, plus medical/dental/vision and PTO benefits. Travel to client locations is required on a daily basis.

Qualifications

• 2+ years outside B2B account management experience.
• Track record in client retention with measurable goals.
• Detail-oriented with strong follow-through.
• Outgoing personality with relationship-building skills.
• Excellent written and verbal communication.
• Proficient in Microsoft Office and CRM tools.
• Ability to travel daily to client locations locally.

Responsibilities

• Manage all aspects of assigned client relationships, including retention and expansion.
• Develop service strategy and scheduling tailored to each client.
• Negotiate contracts and pricing for additional services.
• Oversee Contractor relationships and agreements.
• Ensure quality and client satisfaction through inspections and follow-up.
• Supervise Night Managers and coordinate service delivery.
• Promote and monitor client supplies and inventory.
• Communicate client issues to Contractors and Director of Operations.
• Maintain client-related documentation and scheduling in Outlook.
• Notify Sales Executives of potential accounts and new construction.

Skills

Outside B2B account management

Client retention

Relationship building

Microsoft Office

CRM software

Outlook

Travel to client sites

Tools

CRM database

Outlook

Job description

City Wide Facility Solutions is seeking a Facility Solutions Manager for the Boca Raton/Fort Lauderdale area. The role focuses on outside B2B account management, client retention, and developing long-term relationships with clients and contractors. You will supervise Night Managers and coordinate service delivery across sites.

The position offers base pay $60-$70k with OTE $125-$135k+, plus medical/dental/vision and PTO benefits. Travel to client locations is required on a daily basis.