Account Manager - Amazon

KION Group; Bellevue (WA); Hybrid; USD 77,000 - 112,000; Full time

Job summary

Dematic is seeking an experienced Account Manager to lead the Amazon retrofit portfolio, building a strong, trusted relationship with Amazon and delivering Dematic solutions to drive growth. This Hybrid role is based in Bellevue, WA, with travel as required and full-time employment.

The role emphasizes strategic planning, cross-functional coordination, and clear communication to ensure successful delivery and customer satisfaction across projects.

Qualifications

• 5+ years experience as a Key Account Manager or similar sales role.
• Strong communication, negotiation, and interpersonal skills.
• Bachelor's degree in Business Administration, Sales, or Engineering.
• Knowledge of Amazon's operations and retrofit business is a plus.
• Based in Bellevue, WA, with travel as needed.

Responsibilities

• Customer Relationship Management: Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development: Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Delivery: Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
• Strategic Planning: Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution: Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting: Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

Skills

Key Account Management

Sales

Negotiation

Relationship Building

Communication Skills

Education

Bachelor's degree

Job description

Account Manager - Amazon

Location: Bellevue, WA, United States, Grand Rapids, MI, United States

Remote Type: Hybrid

Time Type: Full time

Job Description

Dematic is seeking a dynamic and experienced Key Account Manager to join our team, focusing on the Amazon Retrofit business. This role is pivotal in handling and growing our relationship with Amazon, ensuring the successful delivery of our solutions and driving business growth.

We offer:

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The base pay range for this role is estimated to be $76,500 - $112,200 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

This is What You Will do in This Role:

• Customer Relationship Management:Develop and maintain strong, long-lasting relationships with Amazon partners, acting as the primary point of contact
• Sales and Business Development:Identify and pursue new business opportunities within Amazon's retrofit projects, striving to enhance sales and profitability
• Solution Delivery:Ensure the timely and successful delivery of Dematic's solutions according to customer needs and objectives
• Strategic Planning:Collaborate with internal teams to develop strategic plans that align with Amazon's goals and Dematic's business objectives
• Issue Resolution:Address and resolve any issues or problems faced by Amazon to maintain trust and satisfaction
• Reporting:Prepare regular reports on account status, progress, and forecasts for internal and external stakeholders

What We Are Looking For:

• 5+ experience as a Key Account Manager or in a similar sales role, preferably within the automation or logistics industry
• Skills:Strong communication, negotiation, and interpersonal skills , and the ability to establish relationships at all organizational levels
• Education:Bachelor's degree in Business Administration, Sales, or Engineering
• Knowledge:Familiarity with Amazon's operations and the retrofit business model is a plus.
• Location:Based in Bellevue, WA, with the ability to travel as needed.