Strategic Account Manager: Growth & Success

Cardinal Health; Santa Fe (NM); Presencial; USD 57.000 - 82.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Paid time off

401k savings plan

HSA

Paid parental leave

Flex spending accounts

Disability coverage

Work-Life resources

Healthy lifestyle programs

Descripción de la vacante

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with assigned Medical Products and Distribution customers. You will coordinate with the customer’s supply chain and Cardinal Health teams to ensure flawless service and proactive issue resolution.

Responsibilities include monitoring orders, driving process improvements, and reporting KPIs. Candidates should have 2–4 years of account management, strong communication, and MS Office proficiency, with up to 35%

Formación

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of customer management experience, preferred
• Strong communication skills, preferred
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated, creative, able to operate effectively within a team, preferred
• May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.

Responsabilidades

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
• Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service
• Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
• Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
• Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
• Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives
• Track, measure, and report key performance indicators monthly
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account

Conocimientos

Customer management

Communication skills

MS Office

Educación

Bachelor's degree

Herramientas

MS Office

Descripción del empleo

Cardinal Health is seeking an Account Manager to cultivate and maintain relationships with assigned Medical Products and Distribution customers. You will coordinate with the customer’s supply chain and Cardinal Health teams to ensure flawless service and proactive issue resolution.

Responsibilities include monitoring orders, driving process improvements, and reporting KPIs. Candidates should have 2–4 years of account management, strong communication, and MS Office proficiency, with up to 35%