Strategic Healthcare Account Manager

Cardinal Health; Austin (TX); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

HSA

401k

MyFlexPay

FSAs

Disability insurance

Work-Life resources

Paid parental leave

Wellness programs

Job summary

Cardinal Health in the United States is seeking an Account Manager to oversee assigned Medical Products and Distribution customers. You will bridge customer supply chain teams with Cardinal Health colleagues, ensuring flawless service and proactive account reviews to meet key initiatives.

The role requires strong communication, a Bachelor's degree with 2–4 years of account management, up to 35% travel, and willingness to support customers across time zones.

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of customer management experience, preferred
• Strong communication skills, preferred
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated, creative, able to operate effectively within a team, preferred
• May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.

Responsibilities

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
• Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service
• Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
• Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
• Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
• Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives
• Track, measure, and report key performance indicators monthly
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account

Skills

Strong communication skills

MS Office (Excel, PowerPoint, Word, 0t

Team-oriented

Fast-paced environment

Education

Bachelor's degree or equivalent experience

Job description

Cardinal Health in the United States is seeking an Account Manager to oversee assigned Medical Products and Distribution customers. You will bridge customer supply chain teams with Cardinal Health colleagues, ensuring flawless service and proactive account reviews to meet key initiatives.

The role requires strong communication, a Bachelor's degree with 2–4 years of account management, up to 35% travel, and willingness to support customers across time zones.