Senior Field Account Manager - Growth & Travel

Cardinal Health; Lincoln (NE); On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

Health savings account (HSA)

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health currently seeks an Account Manager to oversee a defined set of Medical Products and Distribution customers, ensuring supply chain health and high-quality service. The role emphasizes building strong internal and client relationships, coordinating cross-functional teams, reviewing initiatives, preventing order disruptions, and reporting KPIs while travel up to 35% may be required.

Bachelor's degree and 2–4 years of customer management experience are preferred; strong MS Office

Qualifications

• Bachelor's degree in related field, or equivalent work experience, preferred
• 2-4 years of customer management experience, preferred
• Strong communication skills, preferred
• Strong knowledge of MS Office applications (Excel, PowerPoint, Word and Outlook), preferred
• Demonstrated ability to work in a fast-paced, collaborative environment, preferred
• Highly motivated, creative, able to operate effectively within a team, preferred
• May require up to 35% travel, client onsite visits and adherence to client/facility policies as well as vendor credentialling requirements.

Responsibilities

• Oversee assigned Medical Products and Distribution customer(s) as it pertains to supply chain health and general service needs
• Bridge relationships between the customer’s supply chain team and internal Cardinal Health teams to ensure flawless service
• Support customer expectations and requirements through proactive account reviews, and regular engagement and review of key initiatives
• Prevent order disruption to customer through activities such as: elimination of potential inventory issues, substitution maintenance, core list review, and product standardization and conversions
• Resolve open order issues by reviewing open order and exception reports, analyzing trends, and partnering with customer to take alternative actions as needed.
• Advocate for customer and partner across Cardinal Health servicing teams to bring rapid and effective resolution to customer’s issues, requests and initiatives
• Track, measure, and report key performance indicators monthly
• Build and maintain long-term trusted relationships with customer to support retention and growth of the account

Skills

Customer management

Communication skills

MS Office

Education

Bachelor's degree or equivalent

Job description

Cardinal Health currently seeks an Account Manager to oversee a defined set of Medical Products and Distribution customers, ensuring supply chain health and high-quality service. The role emphasizes building strong internal and client relationships, coordinating cross-functional teams, reviewing initiatives, preventing order disruptions, and reporting KPIs while travel up to 35% may be required.

Bachelor's degree and 2–4 years of customer management experience are preferred; strong MS Office