Strategic Account Manager – Customer Growth & Travel

cardinalhealth; United States; On-site; USD 57,000 - 82,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Health savings account (HSA)

MyFlexPay access

Flexible spending accounts (FSAs)

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health in the United States is seeking an Account Manager to cultivate and maintain customer relationships across a defined portfolio. You will coordinate with internal teams to ensure flawless service, manage orders, and review key initiatives each quarter. This role requires up to 35% travel to client sites and alignment with client time zones.

The position emphasizes building trust, proactive communication, and data-driven KPI tracking to support retention and growth of the account.

Qualifications

• Bachelor's degree or equivalent work experience.
• 2-4 years of customer management experience.
• Strong communication and MS Office proficiency.
• Willing to travel up to 35%.

Responsibilities

• Oversee assigned Medical Products and Distribution customers and service needs.
• Bridge customer supply chain with Cardinal Health teams to ensure flawless service.
• Proactively review accounts and engage on key initiatives.
• Prevent order disruption through inventory and core list management.
• Resolve open orders via reports, trends, and customer actions.
• Advocate for customers across servicing teams and drive resolutions.
• Track, measure, and report KPIs monthly.
• Build long-term relationships for retention and growth.

Skills

Customer management

Communication

MS Office

Teamwork

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Job description

Cardinal Health in the United States is seeking an Account Manager to cultivate and maintain customer relationships across a defined portfolio. You will coordinate with internal teams to ensure flawless service, manage orders, and review key initiatives each quarter. This role requires up to 35% travel to client sites and alignment with client time zones.

The position emphasizes building trust, proactive communication, and data-driven KPI tracking to support retention and growth of the account.