Strategic Account Manager: Growth & Retention

Courier Connection Inc.; Atlanta (GA); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off

Career advancement opportunities

Job summary

Courier Connection Inc. is seeking a Sales Account Manager in Atlanta, Georgia, to support Sales Account Executives while managing a portfolio of customers. This hybrid role focuses on ensuring client satisfaction and driving account retention, with opportunities for performance-based commissions tied to account growth.

The ideal candidate will thrive in a fast-paced logistics environment, excelling at relationship management and having a strong commercial mindset.

Qualifications

• 2–5 years of experience in account management, sales support, or customer success (logistics/transportation preferred).
• Proven ability to identify and drive revenue opportunities within existing accounts.
• Self-motivated with a team-oriented mindset and attention to detail.

Responsibilities

• Serve as a primary point of contact for assigned customers.
• Partner closely with Sales Account Executives to support the sales cycle.
• Coordinate with operations, dispatch, and customer service for onboarding new accounts.

Skills

Relationship management

Customer service

Communication

Problem-solving

Time management

Education

Bachelor’s degree or equivalent work experience

Tools

CRM systems

Microsoft Office Suite

Job description

Courier Connection Inc. is seeking a Sales Account Manager in Atlanta, Georgia, to support Sales Account Executives while managing a portfolio of customers. This hybrid role focuses on ensuring client satisfaction and driving account retention, with opportunities for performance-based commissions tied to account growth.

The ideal candidate will thrive in a fast-paced logistics environment, excelling at relationship management and having a strong commercial mindset.