Strategic Account Manager — Growth & Relationships

The Kendall Group; Battle Creek (MI); On-site; USD 55,000 - 85,000; Full time

Job summary

The Kendall Group is seeking an Account Manager to drive outside customer sales and satisfaction across assigned accounts. You will contact customers, manage opportunities, and coordinate with internal teams to close orders and ensure project delivery.

You will maintain CRM data, attend meetings, and promote Kendall services while striving to exceed sales targets and contribute to quarterly forecasts. Prior sales experience and strong communication skills are essential.

Qualifications

• Previous sales experience is required.
• High School diploma or GED equivalent is required.
• Proficient with Microsoft Office and able to learn new software.
• Strong problem solving, analytical, and communication skills.
• Able to multi-task in a fast-paced environment.

Responsibilities

• Contact customers and articulate Kendall value proposition for products and services.
• Keep CRM up to date with account, contact and opportunity pipeline information.
• Attend sales meetings and represent Kendall at industry events.
• Entertain customers and promote training opportunities.
• Meet or exceed sales targets and contribute to forecasting.
• Coordinate with project teams to ensure timely delivery and proposals.

Skills

Service Excellence

Results Orientation

Accountability

Teamwork

Planning & Organizing

Negotiating

Presentation Skills

Time Management

Education

High School diploma or GED

Tools

Microsoft Office

Job description

The Kendall Group is seeking an Account Manager to drive outside customer sales and satisfaction across assigned accounts. You will contact customers, manage opportunities, and coordinate with internal teams to close orders and ensure project delivery.

You will maintain CRM data, attend meetings, and promote Kendall services while striving to exceed sales targets and contribute to quarterly forecasts. Prior sales experience and strong communication skills are essential.