Strategic Account Manager — Growth & Client Success (Travel)

KBS - Kellermeyer Bergensons Services, LLC; Oceanside (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

KBS - Kellermeyer Bergensons Services, LLC is seeking an Account Manager in Oceanside, California. This role focuses on managing and nurturing client relationships, ensuring client satisfaction, retention, and growth. The ideal candidate will have 2-5 years of experience in account management, proficiency in MS Office, and knowledge of the facilities industry, particularly in janitorial services. The position involves up to 25% travel nationwide. Strong communication and organizational skills are essential.

Qualifications

• 2-5 years client relationship management or account management experience.
• Proficient with MS Word, Excel, Outlook, and PowerPoint.
• Experience in the facilities industry, particularly janitorial services.

Responsibilities

• Serve as primary point of contact for clients, maintaining relationships.
• Manage key accounts focusing on growth, retention, and satisfaction.
• Identify and pursue upselling opportunities.

Skills

Client relationship management

Communication skills

Customer relationship building

Time management

Problem-solving skills

Education

Bachelor’s degree or equivalent experience

Tools

MS Word

MS Excel

MS Outlook

MS PowerPoint

Job description

KBS - Kellermeyer Bergensons Services, LLC is seeking an Account Manager in Oceanside, California. This role focuses on managing and nurturing client relationships, ensuring client satisfaction, retention, and growth. The ideal candidate will have 2-5 years of experience in account management, proficiency in MS Office, and knowledge of the facilities industry, particularly in janitorial services. The position involves up to 25% travel nationwide. Strong communication and organizational skills are essential.