Strategic Account Manager — Travel & Growth

CaseGuard; Arlington (VA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Stock Option

Medical, Dental, and Vision Insurance

401K

Paid Vacation

Ten paid holidays per year

Friendly and Learning environment

Job summary

CaseGuard is seeking an Account Manager to build relationships with clients while addressing their specific business needs. The role involves training clients on software, conducting reviews, and acting as a liaison with internal teams.

Ideal candidates will be proactive problem solvers with 1-3 years of experience in client management. The position offers a salary range of $70,000 - $80,000 annually, alongside benefits such as health insurance and stock options.

Qualifications

• 1-3 years of relevant work experience.
• Ability to multitask, organize, and prioritize work.
• Analytical and able to match solutions to client objectives.

Responsibilities

• Write a personalized help guide for clients.
• Conduct one-on-one training for new and existing clients.
• Perform quarterly business reviews with clients.

Skills

Excellent phone etiquette

Verbal communication skills

Written communication skills

Interpersonal skills

Negotiation skills

Presentation skills

Knowledge of Salesforce

Knowledge of Notion

Job description

CaseGuard is seeking an Account Manager to build relationships with clients while addressing their specific business needs. The role involves training clients on software, conducting reviews, and acting as a liaison with internal teams.

Ideal candidates will be proactive problem solvers with 1-3 years of experience in client management. The position offers a salary range of $70,000 - $80,000 annually, alongside benefits such as health insurance and stock options.