Strategic Account Manager – ERP, EAM & Field Service

IFS; Illinois; Hybrid; USD 135,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401K with company contribution

Flexible paid time off

Job summary

IFS North America seeks a Strategic Account Manager with a passion for selling enterprise software and a drive to make a positive impact in a growing North American market.

The role focuses on account planning, managing a portfolio of customer accounts, and expanding business through software licenses, cloud subscriptions, and professional services. Strong C-level engagement and value-based selling are required.

Qualifications

• 5+ years in software sales and account management.
• Experience in field service, workforce scheduling, warranty, reverse logistics, and mobility solutions.
• Proven track record meeting quota.
• Strategic value selling capability.
• Strong ability to persuade C-level executives and articulate value.
• Collaborative team player with solution experts.
• Bachelor’s degree.
• Willing to travel 50-60%.

Responsibilities

• Achieve and exceed quota targets through the successful execution of the sales strategy and account planning.
• Account and Customer Relationship Management, Sales of Software Licenses, Cloud Subscription Revenue, Professional Services, and Renewals.
• Develops effective and specific account plans to ensure revenue target delivery and sustainable growth.
• Develop and deliver comprehensive business plan to address customer priorities and pain points. Utilize benchmarking and ROI data to support the customer’s decision process.
• Establishes strong management and C-level relationships based on knowledge of customer requirements and commitment to value.
• Actively understand each customer’s technology footprint, strategic growth plans, technology strategy, and competitive landscape.
• Maintain White Space analysis and execution of initiatives (up sell and cross sell) on customer base.
• Be proficient in and bring all IFS offers to bear on sales pursuits including Industry Solutions, LOB solutions (CRM, SCM, PLM, EOI, Enterprise Asset Management and MRO) and technology solutions (Business Analytics, Mobility, Technology, et. al)
• Strive to make all customers IFS references.
• Support all IFS promotions and events in the region
• Maintain CRM system with accurate customer and pipeline information.

Skills

Account planning

Quota achievement

Sales management

C-suite communication

Cross-sell / up-sell

Relationship management

Complex software sales

Team collaboration

Strategic selling

Education

Bachelor’s Degree

Tools

CRM system

Job description

IFS North America seeks a Strategic Account Manager with a passion for selling enterprise software and a drive to make a positive impact in a growing North American market.

The role focuses on account planning, managing a portfolio of customer accounts, and expanding business through software licenses, cloud subscriptions, and professional services. Strong C-level engagement and value-based selling are required.