Strategic Account Manager, Data Protection SaaS

HYCU, Inc.; Chicago (IL); Hybrid; Confidential; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K match

Equity program

Generous PTO

Job summary

HYCU, Inc. is seeking an Account Manager for the Commercial Sales team to drive renewal, upsell, and expansion within a portfolio of Commercial & Enterprise customers.

You will be the main commercial contact, building strategic account plans and guiding negotiations to protect and grow recurring revenue. You will manage renewal cycles, identify expansion opportunities across workloads and cloud environments, and maintain accurate forecasts while partnering with Success, Tech, and Marketing to

Qualifications

• 5+ years of sales or account management experience in SaaS or technology
• 3+ years managing and growing an existing book of business in the commercial or enterprise segment
• Track record of meeting or exceeding quota for renewals and expansion
• Experience managing renewal and expansion cycles across multiple stakeholders
• Knowledge of channel and partner ecosystems (distributors, resellers, VARs)
• Familiarity with cloud providers (AWS, Google Cloud, Azure)
• Ability to build trusted relationships with executives and sponsors
• Experience with value-based selling and MEDDPICC/MEDDIC or similar methodologies
• Disciplined CRM practices with Salesforce and Clari updates

Responsibilities

• Own a portfolio of existing Commercial & Enterprise customers and meet or exceed quota for renewals, upsell, and cross-sell revenue
• Build and execute account plans mapping customer priorities and whitespace for growth
• Manage the full renewal cycle from risk identification through negotiation and close
• Identify and pursue expansion opportunities across workloads, clouds, and use cases
• Maintain accurate forecasting and pipeline with renewal dates and churn risk
• Lead regular business reviews to demonstrate value and align on next-phase outcomes
• Cultivate relationships with key stakeholders including C-level executives
• Present HYCU's solutions addressing customer needs
• Collaborate with Customer Success, Support, Product, Marketing, and Engineering for delivery
• Work with partners on renewals and expansion via direct and indirect motions
• Voice of the customer to inform product and service improvements

Skills

Account management

SaaS sales

Renewals & upsell

Churn risk management

MEDDPICC knowledge

CRM (Salesforce/Clari)

Tools

Salesforce

Clari

Excel

Job description

HYCU, Inc. is seeking an Account Manager for the Commercial Sales team to drive renewal, upsell, and expansion within a portfolio of Commercial & Enterprise customers.

You will be the main commercial contact, building strategic account plans and guiding negotiations to protect and grow recurring revenue. You will manage renewal cycles, identify expansion opportunities across workloads and cloud environments, and maintain accurate forecasts while partnering with Success, Tech, and Marketing to