Strategic Account Manager — Client Success & Ops

Myriad360; United States; Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Unlimited PTO

Company-funded 401k

Health insurance

Parental Leave

Job summary

Myriad360 is seeking a highly organized Account Manager to partner with Account Executives, clients, key partners, and internal teams to deliver exceptional support throughout the sales operations process. Based in the United States, you will build long-term client relationships, generate accurate quotes, manage contracts, forecast needs, and ensure on-time delivery while escalating risks when needed.

The role blends support and leadership, requires 3–5 years in client-facing roles, experience

Qualifications

• 3–5 years in client-facing account management, sales support, or relationship management.
• Background in technology, IT solutions, or channel distribution preferred.
• Proven success managing multiple accounts with accuracy, responsiveness, and strategic focus.
• Skilled in quoting tools, CRM systems (e.g., Salesforce).
• Experience in procurement, supply chain, or logistics coordination a plus.
• Trusted advisor with a track record of building strong, long-term client relationships.

Responsibilities

• Serve as a trusted advisor to key accounts and executive sponsors.
• Support onboarding and growth initiatives with Sales.
• Generate timely, accurate quotes and ensure smooth order placement.
• Oversee account management including contract negotiations.
• Coordinate with teams to forecast stocking needs and delivery schedules.
• Act as client advocate to improve the customer experience.
• Collaborate cross-functionally for on-time delivery of orders.
• Escalate risks and support remediation efforts.
• Complete security awareness training and comply with company policies.

Skills

Client-facing experience

CRM proficiency

Communication skills

Analytical thinking

Tools

Salesforce

Quoting tools

Job description

Myriad360 is seeking a highly organized Account Manager to partner with Account Executives, clients, key partners, and internal teams to deliver exceptional support throughout the sales operations process. Based in the United States, you will build long-term client relationships, generate accurate quotes, manage contracts, forecast needs, and ensure on-time delivery while escalating risks when needed.

The role blends support and leadership, requires 3–5 years in client-facing roles, experience