Strategic Account Manager: Client Growth & Renewals

Stradit LLC; New York (NY); On-site; USD 85,000 - 120,000; Full time

Job summary

StradIT is seeking an Account Manager to serve as the main point of contact for our valued clients in the United States. You will manage long-term relationships, collaborate with internal teams, and deliver tailored solutions that align with client objectives.

You will identify upsell opportunities, handle contract renewals, and track key metrics to provide regular stakeholder updates. A background in financial services or banking clients is preferred, with strong CRM and MS Office skills.

Qualifications

• 4+ years in SDR/BDR/Account Manager or similar client-facing roles.
• Experience with sales processes, contract negotiation, and account planning.
• Familiarity with CRM software and Microsoft Office tools; budget-owner relationships.

Responsibilities

• Serve as the primary point of contact for clients and manage long-term relationships to drive customer satisfaction and business growth.
• Collaborate with internal teams to understand client needs and translate them into strategic account plans.
• Identify opportunities for upselling and cross-selling and deliver tailored solutions that meet client objectives.
• Manage contract renewals and address issues or concerns promptly and effectively.
• Track key account performance metrics and provide regular updates to clients and management.

Skills

Relationship management

Sales process

Contract negotiation

Account planning

CRM software

Budget owners

MS Office

Tools

CRM software

Microsoft Office

Job description

StradIT is seeking an Account Manager to serve as the main point of contact for our valued clients in the United States. You will manage long-term relationships, collaborate with internal teams, and deliver tailored solutions that align with client objectives.

You will identify upsell opportunities, handle contract renewals, and track key metrics to provide regular stakeholder updates. A background in financial services or banking clients is preferred, with strong CRM and MS Office skills.