Strategic Accounts Growth Manager

Booster; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Grata for Datasite is seeking an Account Manager to drive growth within our Strategic Accounts—primarily investment firms and banks. You will build rapport with senior stakeholders, manage renewals, upsell and cross-sell opportunities, and ensure successful delivery of services.

You will negotiate contracts, align on client goals, and collaborate with internal teams to expand usage and value across all product lines.

Qualifications

• 3–5 years in a customer-facing role with renewals and upsells.
• Experience managing strategic/enterprise level accounts across product lines.
• Commercially oriented with emphasis on contract renewal and negotiation of mutually beneficial outcomes.
• Ability to work in a feedback-driven environment, share ideas, seek opportunities for improvement, and contribute to growth.
• Innovative, persuasive, creative, and curious about clients’ businesses; goal-oriented, optimistic, and proactive.
• Well-organized, detail oriented, and a resourceful problem solver capable of managing multiple work streams.
• Self-starter who can develop, establish, and organize daily activities as an independent contributor.

Responsibilities

• Develop and execute account growth strategies that align with customer goals and Grata’s objectives, aiming to grow the partnership through account expansion, renewals, and upsells.
• Identify, pursue, and close upselling and cross-selling opportunities within the territory.
• Expand the use of Grata beyond current user groups by identifying and closing new user groups within customers.
• Lead commercial negotiations in the territory for renewals, upsells, and new contracts, ensuring favorable terms.
• Build lasting relationships with decision makers, tailoring interactions across in-person, video call, email, and phone.
• Maintain up-to-date client organizational maps including leadership, influencers, and key decision makers.
• Collaborate with internal stakeholders and provide feedback to cross-functional teams to improve the platform.
• Consistently exceed quarterly and annual revenue targets.

Skills

Account management

Renewals & upsells

Strategic accounts

Negotiation

Stakeholder management

Multi-tasking

Job description

Grata for Datasite is seeking an Account Manager to drive growth within our Strategic Accounts—primarily investment firms and banks. You will build rapport with senior stakeholders, manage renewals, upsell and cross-sell opportunities, and ensure successful delivery of services.

You will negotiate contracts, align on client goals, and collaborate with internal teams to expand usage and value across all product lines.