Strategic Account Manager - Broadband Territory Sales

CSS; Dallas (TX); Remote; USD 90,000 - 130,000; Full time

Job summary

CSS is seeking a regional Strategic Account Manager to grow key broadband, utility, and telecommunications accounts across Texas, Louisiana, and New Mexico. You will maintain client relationships with strategic impact and identify cross-sell opportunities.

Responsibilities include developing long-term account plans, leveraging CRM tools to drive pipeline growth, and coordinating with cross-functional teams to deliver customer value and solve complex infrastructure challenges.

Qualifications

• High School Degree or Equivalent required; Bachelor's Degree preferred.
• 5+ years proven outside sales experience or 3+ years strategic account/sales management.
• History of success maintaining and developing key relationships.
• Knowledge of business and management principles for strategic planning and resource allocation.
• Strong negotiation and problem-solving skills; able to travel 25-50%.
• Proficiency with CRM software and Microsoft Office.

Responsibilities

• Works with the Sales team to create and support the execution of strategic account plans for named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients in the assigned territory.
• Continuously develops relationships with priority customer stakeholders and identifies value delivery opportunities.
• Liaison between field and Global Accounts teams for pursuing new agreements and increasing wallet-share.
• Maintains a pipeline of opportunities including renewals, projects, and share-improvement opportunities.
• Communicates activity, status, renewals, and strategic progress to management.
• Participates in solution development to address customer needs.
• Engages supplier sales resources to create solutions.

Skills

Outside sales experience

Strategic account management

CRM software

Communication skills

Negotiation skills

Microsoft Office

Travel commitment

Education

High school degree or equivalent

Bachelor's degree preferred

Job description

Are you a strategic sales professional who thrives on growing existing customer relationships while uncovering new opportunities? Do you enjoy developing long-term account strategies, leveraging CRM tools to drive pipeline growth, and helping customers solve complex infrastructure challenges? We are seeking a regional Strategic Account Manager to support and expand key broadband, utility, and telecommunications accounts throughout Texas, Louisiana, and New Mexico. As a Strategic Account Manager, you will maintain client relationships with key target accounts that have a strategic impact on the long-term success of the organization. You will identify cross/up and repeat sales opportunities and will work to resolve any issues or concerns to ensure customer satisfaction.

Remote | Texas, Louisiana, or New Mexico Preferred

Responsibilities:

• Works with the Sales team to create and support the execution of the strategic account plans at key, named accounts.
• Drives new business development by researching, qualifying, contacting, presenting, and closing new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value-Add/Total Cost of Ownership (TCO) commitments and increasing customer wallet-share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Participates in solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.

Qualifications:

• High School Degree or Equivalent required; Bachelor's Degree preferred
• 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
• History of success maintaining and developing key relationships
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
• Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
• Excellent communication and interpersonal skills with an aptitude for building strong client relationships
• Strong negotiation and problem-solving skills
• Proficiency with CRM software and Microsoft Office
• Self-starter and able to work efficiently under pressure
• Experience in executing in a matrix organization managing multiple stakeholders and projects
• Ability to travel 25-50%

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