Manager - Strategic Accounts

CSS; Olathe (KS); On-site; USD 90,000 - 140,000; Full time

Job summary

CSS seeks a Manager - Strategic Accounts to oversee a key utility partnership and drive profitable sales growth. You will develop account strategies, manage executive relationships, and lead a team supporting major global accounts.

The role requires 8+ years in strategic sales and large accounts, strong leadership, and CRM/Microsoft Office proficiency. Travel up to 25% is expected; the environment combines office work with customer site visits.

Qualifications

• 8+ years in strategic sales and/or large account management
• 8+ years in maintaining and developing key relationships
• 2 years people management and/or large program management preferred
• 2 years executive level selling experience, related industry preferred
• Proven success in strategic planning, resource allocation, leadership techniques, production methods and management of people and resources
• Strong verbal, written, analytical, persuasion and interpersonal skills
• Ability to influence others outside of own level regarding policies, practices, and procedures
• Demonstrated leadership, teamwork, and flexibility
• Proficiency with CRM software and Microsoft Office
• Ability to travel up to 25%

Responsibilities

• Accountable for the execution of strategic account plans.
• Manages or may be team leader for a group of experienced Strategic Account Managers.
• Manages the joint-strategic account planning process with Strategic Account Managers, Outside Sales Representatives, sales management, and other internal participants.
• Establishes and holds team accountable for annual goals and priorities, with guidance from upper management.
• Provides guidance on securing new customers/growing existing customers with Global Accounts agreements.
• Holds regular, scheduled account reviews, identifying and resolving problems.
• Maintains productive, long-term relationships with key accounts at the executive level.
• Creates and implements new tools and process improvements to support departmental strategy, with support from senior management.
• Coaches salespeople to sell strategically at the right levels.

Skills

Strategic leadership

Account planning

Executive relationships

Team leadership

Sales strategy

Influence

Communication

Travel readiness

Education

Bachelor's degree

High School Diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

We are seeking a Manager - Strategic Accounts to oversee a utility partnership. As a Manager - Strategic Accounts, you will build an effective account strategy to develop key strategic client relationship(s) resulting in profitable sales growth using an advanced level of sales skills, industry knowledge and business acumen. You will maintain contact with account(s) at a high, often executive level, focusing on the strategic nature of the relationship. You will manage sales activities for named accounts rather than an assigned territory. You may be a team leader and/or provide professional leadership and coordination for a team supporting key strategic accounts.

Responsibilities:

• Accountable for the execution of strategic account plans.
• Manages or may be team leader for a group of experienced Strategic Account Managers.
• Manages the joint-strategic account planning process with Strategic Account Managers, Outside Sales Representatives, sales management, and other internal participants.
• Establishes and holds team accountable for annual goals and priorities, with guidance from upper management.
• Provides guidance on securing new customers/growing existing customers with Global Accounts agreements.
• Holds regular, scheduled account reviews, identifying and resolving problems.
• Maintains productive, long-term relationships with key accounts at the executive level.
• Creates and implements new tools and process improvements to support departmental strategy, with support from senior management.
• Coaches salespeople to sell strategically at the right levels.

Qualifications:

• High School Degree or equivalent required; Bachelor's Degree - Sales, Business Administration, Engineering, or relevant field preferred
• 8+ years in strategic sales and/or large account management experience
• 8+ years experience in maintaining and developing key relationships
• 2 years people management and/or large program management preferred
• 2 years executive level selling experience, related industry preferred
• Proven success in strategic planning, resource allocation, leadership techniques, production methods and management of people and resources
• Strong verbal, written, analytical, persuasion and interpersonal skills
• Ability to influence others outside of own level regarding policies, practices, and procedures
• Demonstrated leadership, teamwork, and flexibility
• Proficiency with CRM software and Microsoft Office
• Ability to travel up to 25%

Working Environment:

Outside Sales - Work is generally performed in an office environment, but employee may need to travel to customer sites or warehouse facilities. Driving may be required for an extended period of time with frequent stops and starts. Can be exposed to outdoor weather conditions.

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