Strategic Account Leader – Customer Success & Solutions

McKesson

Irving (TX)

Hybrid

USD 80,000 - 133,000

Full time

3 days ago

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Job summary

McKesson in Irving, TX is seeking a Lead Account Manager to guide strategic customer engagements in the Community Pharmacy & Health segment. You will translate customer agreements into action, partner with sales, operations, and finance, and drive initiatives that improve customer experience and business results.

This hybrid role requires 4+ years in account management, strong communication, and the ability to work with senior leaders. Travel ~10% with on-site days in Las Colinas.

Qualifications

Degree or equivalent and typically requires 4+ years of relevant experience.
4+ years in account management, sales, support, operations, or administration (pharmaceutical industry experience preferred).
Strong communication and relationship-building skills; able to influence and manage multiple priorities.
Experience collaborating with cross-functional teams and senior management.

Responsibilities

Lead customer engagement and manage relationships with key clients.
Translate Customer Agreements into actionable initiatives and drive outcomes.
Coordinate cross-functional teams including operations, credit, finance and pricing.
Prepare quarterly and yearly business reviews with sales and marketing.

Skills

Customer-facing interactions

Communication skills

Executive presence

Problem-solving

Project management

MS Office

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Job description

This hybrid role requires 4+ years in account management, strong communication, and the ability to work with senior leaders. Travel ~10% with on-site days in Las Colinas.

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