Strategic Account Leader - Client Partner & Programs

World Courier

Carrollton (TX)

On-site

USD 90,000 - 130,000

Full time

4 days ago
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Job summary

Cencora, Inc. is seeking a Strategic Account Manager in Carrollton, TX to own manufacturer-sponsored programs and act as the primary client partner. You will coordinate across ICS functions to meet client goals, design program processes, and ensure timely delivery and quality across operations.

The role requires 4+ years in distribution/supply chain or related relation management, with strong communication, project management, and strategic thinking. Some travel is expected.

Qualifications

  • 4+ years directly related experience in distribution, supply chain and/or strategic relationship management.
  • 2–5 years client account management experience.
  • Ability to understand client business models, workflows and service requirements.
  • Robust understanding of client segments for consultative recommendations.
  • Proficient in MS Office; ERP/CRM systems experience helpful.

Responsibilities

  • Serve as the single point of contact and business owner for manufacturer-sponsored programs.
  • Identify and implement ICS services addressing client needs and goals.
  • Establish strong relationships with internal and external stakeholders.
  • Troubleshoot issues and communicate resolutions across teams.
  • Meet program timelines and align work with priorities.
  • Develop and maintain client statements of work and documentation.
  • Create and deliver meaningful client presentations as required.
  • Travel approximately 10% for on-site client meetings.

Skills

Analytical skills
Communication skills
Presentation delivery
Project management
Leadership
Time management
Strategic thinking
Cross-functional collaboration

Education

Bachelor's degree in business administration, sales, marketing, economics, or related field
Equivalent combination of education and experience

Tools

Microsoft Office Suite
Excel
PowerPoint
Word
Outlook
ERP systems
CRM systems
Quality and reporting systems

Job description

Cencora, Inc. is seeking a Strategic Account Manager in Carrollton, TX to own manufacturer-sponsored programs and act as the primary client partner. You will coordinate across ICS functions to meet client goals, design program processes, and ensure timely delivery and quality across operations.

The role requires 4+ years in distribution/supply chain or related relation management, with strong communication, project management, and strategic thinking. Some travel is expected.

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