Strategic Account Lead — Transformer Solutions (Remote)

ERMCO-ECI Remote; Kansas; À distance; USD 90 000 - 140 000; Plein temps

Résumé du poste

ERMCO is seeking a Strategic Account Manager to lead and grow relationships with key customers across North America. This remote role covers designated US states and requires collaboration with Sales, Marketing, Product Development, and Operations to deliver tailored, high-impact solutions.

You will manage strategic accounts, drive revenue growth, and present business reviews to leadership, while traveling up to 50% to customer sites and industry events.

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• 5+ years of experience in strategic account management, sales, or business development.
• Proven success managing complex customer relationships and driving revenue growth.
• Strong communication, negotiation, and interpersonal skills.
• Ability to analyze data and develop actionable account strategies.

Responsabilités

• Develop and execute strategic account plans to achieve sales targets and expand our customer base within the distribution transformer industry.
• Develop and maintain strong relationships with assigned strategic accounts to ensure customer satisfaction and loyalty.
• Identify and pursue growth opportunities within strategic accounts to maximize revenue and profitability.
• Collaborate closely with internal teams including Sales, Marketing, Product Development, and Operations to deliver customer-centric solutions.
• Serve as a trusted advisor to customers by understanding their business challenges and aligning ERMCO’s offerings accordingly.
• Prepare and present regular business reviews, forecasts, and account plans to both customers and internal leadership.
• Negotiate contracts and pricing in alignment with company guidelines and customer expectations.
• Monitor market trends, competitor activities, and customer feedback to inform strategic account management plans.
• Ensure timely resolution of customer issues and escalations to maintain positive relationships.
• Represent the company at industry events, conferences, and trade shows.
• Travel required to customer sites and industry events (up to 50%).

Connaissances

Strong communication

Negotiation

Interpersonal skills

Data analysis

Formation

Bachelor’s degree in Business/Marketing/Engineering or related field

Outils

CRM software

Sales analytics tools

Description du poste

ERMCO is seeking a Strategic Account Manager to lead and grow relationships with key customers across North America. This remote role covers designated US states and requires collaboration with Sales, Marketing, Product Development, and Operations to deliver tailored, high-impact solutions.

You will manage strategic accounts, drive revenue growth, and present business reviews to leadership, while traveling up to 50% to customer sites and industry events.