Strategic Account Lead - Large Group Health Plans

Delta Dental Plan of New Mexico, Inc.; Albuquerque (NM); On-site; USD 90,000 - 120,000; Full time

Job summary

Delta Dental Plan of New Mexico, Inc. seeks a Strategic Account Manager to lead the implementation, servicing, and retention of large group clients.

This role serves as the primary liaison between DDNM and key stakeholders, including brokers, consultants, and client leadership. The Strategic Account Manager drives renewal and RFP processes, develops strategic plans, and ensures the delivery of exceptional service and value to clients.

Qualifications

• 5+ years of experience in sales, account management, and/or servicing group accounts.
• Experience in healthcare service delivery; preferred in group benefits or insurance.
• Bachelor’s degree in Business/Marketing/Communications or equivalent experience.

Responsibilities

• Lead implementation and servicing of large group accounts.
• Own renewal and RFP activities as project manager.
• Collaborate with leadership and underwriting on strategic proposals.
• Present data and strategic insights at external meetings.
• Manage a portfolio of group clients to meet service and renewal objectives.
• Maintain client relationships from day-to-day to senior leadership.

Skills

Leadership

Communication

Sales / Account management

Analytics

Project management

Salesforce

Education

Bachelor’s degree in Business/Marketing/Communications

Tools

Salesforce

Sharepoint

Microsoft Office

Job description

Delta Dental Plan of New Mexico, Inc. seeks a Strategic Account Manager to lead the implementation, servicing, and retention of large group clients.

This role serves as the primary liaison between DDNM and key stakeholders, including brokers, consultants, and client leadership. The Strategic Account Manager drives renewal and RFP processes, develops strategic plans, and ensures the delivery of exceptional service and value to clients.