Senior Account Leader - Large-Group Health Solutions

Delta Dental of Arkansas; Sherwood (AR); On-site; USD 90,000 - 140,000; Full time

Job summary

Delta Dental of Arkansas is seeking a Senior Account Manager to serve as a trusted strategic advisor and primary relationship leader for complex, large-group clients. You will guide executive-level engagement, retention strategy, renewal planning, and delivery of a consistently professional client experience.

The role requires translating data into actionable insights, leading high-stakes meetings, negotiating terms, and coordinating cross-functional teams to deliver coordinated solutions and a

Qualifications

• Bachelor’s degree in business administration, marketing, or a related field; equivalent relevant experience may be considered.
• Seven or more years of progressively responsible group account management experience, with demonstrated ownership of complex or large-group relationships.
• Substantial experience leading utilization, performance, and financial review meetings for executive and benefits audiences.

Responsibilities

• Own and strategically manage a portfolio of complex, large-group accounts, serving as the senior point of contact and trusted advisor to client executives, benefits leaders, consultants, and brokers.
• Develop and execute account strategies that strengthen relationships, demonstrate value, support growth, and achieve retention and profitability objectives.
• Lead large-group utilization and performance review meetings, presenting trends, financial and operational results, emerging risks, and actionable recommendations with confidence and executive presence.
• Direct the end-to-end renewal process, including strategy development, internal alignment, proposal preparation, client positioning, negotiation, and successful execution of mutually sustainable terms.
• Prepare and deliver polished, audience-appropriate presentations for executive reviews, renewal meetings, finalist discussions, employee benefit meetings, and other high-visibility client engagements.

Skills

Executive presence

Analytical skills

Relationship management

Presentation skills

Negotiation skills

Education

Bachelor’s degree in business administration, marketing, or related field

Tools

Microsoft Office (Excel, Word, PowerPoint, Outlook)

Job description

Delta Dental of Arkansas is seeking a Senior Account Manager to serve as a trusted strategic advisor and primary relationship leader for complex, large-group clients. You will guide executive-level engagement, retention strategy, renewal planning, and delivery of a consistently professional client experience.

The role requires translating data into actionable insights, leading high-stakes meetings, negotiating terms, and coordinating cross-functional teams to deliver coordinated solutions and a