Strategic Account Growth Manager

TUNE; United States; Remote; USD 72,000 - 88,000; Full time

Job summary

TUNE's Customer Success Management team seeks a results-driven professional to build trusted relationships with accounts and drive performance marketing growth.

You will own a portfolio, renew contracts, upsell new products, and train clients on new features while aligning with executive stakeholders. A strategic and technical mindset is essential to helping clients optimize the TUNE platform and achieve measurable success.

Qualifications

• 3+ years of account management & customer-focused experience with a consultative mindset.
• Past sales or business development experience in growing existing clients.
• Experience handling brand, advertiser, or network clients in affiliate/partner marketing.

Responsibilities

• Own a book of business and serve as the main client contact.
• Build deep client relationships with a consultative approach.
• Renew annual contracts and upsell new products.
• Promote new features through client training and adoption.
• Strategize for deeper utilization and success on the TUNE platform.
• Analyze future opportunities and growth potential for accounts.

Skills

Account management

Consultative selling

SaaS concepts

Communication

Executive engagement

Negotiation

Relationship building

Industry knowledge

Presentations

Multitasking

Education

Bachelor's degree

Job description

TUNE's Customer Success Management team seeks a results-driven professional to build trusted relationships with accounts and drive performance marketing growth.

You will own a portfolio, renew contracts, upsell new products, and train clients on new features while aligning with executive stakeholders. A strategic and technical mindset is essential to helping clients optimize the TUNE platform and achieve measurable success.