Strategic Account Growth Manager

Ricoh USA, Inc.; Dallas (TX); On-site; USD 70,000 - 110,000; Full time

Job summary

Ricoh USA, Inc. is seeking an Account Manager (AM) to solve critical business challenges and cultivate new and expanded customer relationships.

The AM focuses on understanding customer environments and aligning Ricoh solutions to customers’ mission-critical goals through strong relationship-building with decision-makers. The role emphasizes business development, customer engagement, and effective storytelling to differentiate Ricoh’s digital transformation capabilities.

Qualifications

• Bachelor’s Degree or equivalent professional experience required.
• 3–5 years of demonstrated business development experience.
• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.
• Foundational knowledge of Profit & Loss (P&L) components.

Responsibilities

• Execute business development strategies to grow Ricoh’s market presence.
• Understand the customer environment and open new opportunities with decision-makers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges through research and strategic questioning.
• Focus on how customers are buying, aligning solutions to business needs.

Skills

Relationship building

Communication skills

Strategic questioning

Account management

Collaboration

Solution positioning

Learning agility

Education

Bachelor’s Degree or equivalent experience

Job description

Ricoh USA, Inc. is seeking an Account Manager (AM) to solve critical business challenges and cultivate new and expanded customer relationships.

The AM focuses on understanding customer environments and aligning Ricoh solutions to customers’ mission-critical goals through strong relationship-building with decision-makers. The role emphasizes business development, customer engagement, and effective storytelling to differentiate Ricoh’s digital transformation capabilities.