Strategic Account Growth Executive

Ricoh USA, Inc.; San Jose (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k)

HSA

FSA

Tuition assistance

Paid vacation

Paid holidays

Wellness programs

Job summary

Ricoh USA, Inc. seeks an Account Sales Executive to develop new business within existing and prospective accounts and to align Ricoh solutions with customers’ critical goals.

You will build relationships with key decision-makers, uncover growth opportunities, and communicate outcomes with compelling presentations. The role requires 3+ years in sales or business development, a bachelor’s degree, and experience in IT/software services or document workflow solutions.

Qualifications

• Bachelor's degree or equivalent professional experience required.
• Minimum of 3 years of demonstrated business development or sales experience.
• Experience in an IT and/or software services environment preferred.
• Knowledge of document workflow solutions and business processes preferred.
• Foundational understanding of profit and loss (P&L) concepts.

Responsibilities

• Develop new business opportunities within both existing and prospective accounts.
• Gain a deep understanding of customer environments to identify needs, challenges, and growth opportunities.
• Build relationships with decision-makers and influencers to expand Ricoh's presence and market share.
• Research customer organizations to uncover and address known and unidentified business challenges.
• Focus on understanding how customers make purchasing decisions rather than simply what they purchase.
• Position solutions based on customer needs rather than predetermined products or services.
• Demonstrate Ricoh's ability to accelerate digital transformation through effective storytelling and consultative selling.
• Identify and articulate business outcomes aligned with Ricoh's portfolio of solutions and services.
• Communicate the financial and operational impact of purchasing decisions.
• Deliver compelling presentations and proposals confidently in both virtual and in-person settings.
• Maintain strong communication with customers and internal stakeholders throughout the sales process.

Skills

Account management

Relationship building

Consultative selling

Presentation skills

Communication

Thought leadership

Education

Bachelor's degree

Job description

Ricoh USA, Inc. seeks an Account Sales Executive to develop new business within existing and prospective accounts and to align Ricoh solutions with customers’ critical goals.

You will build relationships with key decision-makers, uncover growth opportunities, and communicate outcomes with compelling presentations. The role requires 3+ years in sales or business development, a bachelor’s degree, and experience in IT/software services or document workflow solutions.