Account Sales Manager

Ricoh USA, Inc.; Oklahoma City (OK); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Medical, dental, life, and disability

401K retirement plan

Tuition assistance

Paid vacation and holidays

Job summary

Ricoh USA, Inc. is seeking an Account Sales Manager in Oklahoma City to grow Ricoh’s market presence by understanding customer environments and aligning Ricoh solutions to achieve mission-critical goals.

The role focuses on building relationships with decision-makers and influencers while executing growth strategies. Ideal candidates will have 3-5 years of business development experience, a Bachelor’s degree (or equivalent), and familiarity with IT/software services and document workflows.

Qualifications

• Bachelor’s Degree or equivalent professional experience required.
• 3-5 years of demonstrated business development experience.
• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.

Responsibilities

• Execute business development strategies to grow Ricoh’s market presence.
• Understand the customer environment and open opportunities with decision-makers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges through research and strategic questioning.
• Align Ricoh solutions to business needs rather than predefined products.

Skills

Business development

Account management

Relationship building

Presentation skills

Solutions selling

Education

Bachelor’s Degree or equivalent

Tools

CRM software

IT/software services experience

Job description

Position Profile

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding customer environments and aligning appropriate Ricoh solutions to support customers’ mission-critical goals and objectives through strong relationship-building with decision-makers and influencers.

Job Description

Account Sales Manager

Position Profile

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding customer environments and aligning appropriate Ricoh solutions to support customers’ mission-critical goals and objectives through strong relationship-building with decision-makers and influencers.

Job Duties And Responsibilities Business Development & Customer Engagement

• Execute business development strategies to grow Ricoh’s market presence.
• Understand the customer’s environment and open new opportunities with decision-makers and influencers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges—both identified and uncovered through research and strategic questioning.
• Focus on how customers are buying, not what they are buying, aligning solutions to business needs rather than predetermined products or services.

Communication & Presentation

• Demonstrate excellent communication skills in all customer interactions.
• Differentiate Ricoh’s ability to accelerate digital transformation through effective storytelling.
• Articulate how customer buying decisions impact their financial position.
• Develop and confidently deliver compelling presentations, both in-person and virtually.

Qualifications

(Education, Experience, and Certifications)

• Bachelor’s Degree or equivalent professional experience required.
• 3 - 5 years of demonstrated business development experience.
• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.
• Foundational knowledge of Profit & Loss (P&L) components.
• Ability to research and analyze customer environments to support effective business conversations.
• Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.

Knowledge, Skills, And Abilities

• Demonstrated success building influence through collaboration.
• Solid understanding of the solution design process.
• Brings thought leadership to customer engagements.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with key stakeholders.
• Stays current with Ricoh offerings and solutions.
• Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.
• Strong learning agility.
• Ability to effectively position solutions within the customer approval process, creating sponsors and advocates.

Working Conditions, Mental and Physical Demands

• Typically works in an office environment with adequate lighting, ventilation, and moderate noise levels.
• Work assignments are diverse and require the ability to interpret, comprehend, and apply complex information, data, and instructions.
• Primarily sedentary role with occasional walking, standing, bending, reaching, lifting, or carrying objects under 10 lbs (e.g., papers, files, small equipment).
• Requires moderate dexterity and regular use of standard office tools such as a keyboard and calculator.
• Travel required (approximately 20%), including potential overnight travel.

Disclaimer

The statements above describe the general nature and level of work performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the position.

About Us

Come Create at Ricoh:
If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence.
Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow.

Invest In Yourself

At Ricoh, you can:

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

JOB INFO

Job Identification : 6592

Job Category : Office Solutions

Posting Date : 2026-08-11T20:08:15+00:00

Degree Level : Bachelor's Degree

Job Schedule : Full time

Locations : Oklahoma City, OK, United States

Driving requirements : Personal Vehicle

Sign-on Bonus : No