Strategic Account Executive – Remote Real Estate Partnerships

JLL; Raleigh (NC); On-site; USD 250,000 - 275,000; Full time

Job summary

JLL is seeking an Account Executive to lead strategic account plans, align cross-functional teams, and drive long-term client partnerships in the United States. This senior role emphasizes revenue growth, operational excellence, and talent development across large facilities management programs.

The position requires 10+ years in executive facility management and real estate leadership, with a track record of managing budgets and large teams within Fortune 500 environments.

Qualifications

• 10+ years of Facility Management and Commercial Real Estate executive leadership experience.
• Proven capabilities developing outsourced Integrated Facility Management solutions for Fortune 500 companies.
• Extensive experience hiring, training, and retaining large teams (100+) in client service environments.
• Demonstrated budget management experience with strategic financial oversight.
• Bachelor's degree with broad business experience; MBA or post-graduate studies preferred.
• Experience operating effectively in complex, large, heavily matrixed organizations.

Responsibilities

• Executes the vision and strategy of the account plan, ensuring client objectives and interests are consistently met and exceeded.
• Acts as a Strategic Partner by connecting teams across regions and services, driving strategy for complex client relationships.
• Demonstrates Proactive Leadership by anticipating client needs and positioning teams for success.
• Develops, manages and implements Voice of the Customer programs to gain input and direction from clients.
• Responds to client issues with expedient, professional solutions to strengthen long-term partnerships.
• Maintains Strategic Accountability without micromanaging day-to-day operations.
• Ensures the best qualified candidates are hired for all roles on the account.
• Builds actionable and measurable career development plans for direct reports.
• Drives Best Practices on account and brings in external speakers to enhance team capabilities.
• Updates Metro Plans opportunistically and embodies the firm values of collaboration, integrity and excellence.
• Advances diversity and inclusion priorities through strategic talent moves including hiring, rotation and promotion.
• Identifies and grooms successors to key roles.
• Presents annual account plans including objectives, client satisfaction results, and expansion strategies.
• Proactively manages account budgets and identifies opportunities to generate additional revenue.
• Retains current business lines and expands the book of business beyond existing product lines or geography.
• Mitigates risk by maintaining A/R below 60 days payable.

Skills

Strategic leadership

Executive leadership

Budget management

Client relationship management

Operational excellence

Business acumen

Education

Bachelor's degree

MBA or postgraduate preferred

Job description

JLL is seeking an Account Executive to lead strategic account plans, align cross-functional teams, and drive long-term client partnerships in the United States. This senior role emphasizes revenue growth, operational excellence, and talent development across large facilities management programs.

The position requires 10+ years in executive facility management and real estate leadership, with a track record of managing budgets and large teams within Fortune 500 environments.