Strategic Account Director Real Estate Services

JLL; Beaverton (OR); On-site; USD 162,700 - 180,000; Full time

Benefits offered by this job

401(k) plan with company matching

Comprehensive Medical, Dental & Vision

Paid parental leave

Paid Time Off & Holidays

Daily Pay

Job summary

JLL seeks an Account Director to lead a high-impact, multi-service facility management portfolio. You will drive client value, oversee a large team, and manage the P&L while coordinating services across FM, project delivery, lease administration, and brokerage.

You will partner with senior leaders to align strategy with client objectives and pursue growth across the account. Based on Beaverton and other West Coast locations, this executive role emphasizes strong governance, client satisfaction,

Qualifications

• Seasoned leader with 10+ years in Facility Management and Commercial Real Estate executive leadership.
• Experience leading government contracts is preferred.
• Significant experience in direct client relationship management, negotiation, and strategic consultation with executive-level stakeholders.
• Expertise in Master Services Agreement (MSA) governance, contract negotiation, and managing vendor/supplier relationships.
• Fluency in data analytics and performance metrics relevant to global facilities and operational efficiency.
• Proven capabilities in developing outsourced Integrated Facility Management solutions for global, Fortune 500 companies
• Extensive experience hiring, training, and retaining large teams (100+) of talent in a client service environment (preferably outsourced)
• Has proactively managed a budget
• Bachelor's degree with MBA or post-graduate studies preferred

Responsibilities

• Exceed client expectations by understanding all contractual requirements and ensuring full compliance in service delivery.
• Coordinate and align delivery across multiple service lines for a seamless client experience.
• Drive account growth by articulating value propositions and expanding services in the account.
• Build high-performing teams and develop career growth plans for direct reports.
• Manage the account P&L and mitigate risks to maintain profitability.
• Maintain outstanding relationships with internal and client stakeholders and ensure world-class service delivery.

Skills

Executive leadership

Client relationship management

Negotiation

Data analytics

Strategic thinking

Matrixed organization experience

Education

Bachelor's degree

MBA preferred

Job description

JLL seeks an Account Director to lead a high-impact, multi-service facility management portfolio. You will drive client value, oversee a large team, and manage the P&L while coordinating services across FM, project delivery, lease administration, and brokerage.

You will partner with senior leaders to align strategy with client objectives and pursue growth across the account. Based on Beaverton and other West Coast locations, this executive role emphasizes strong governance, client satisfaction,