Strategic Account Executive, PBA - Remote/Hybrid

Capital Rx; Denver (CO); Hybrid; USD 150,000 - 188,000; Full time

Job summary

Judi Health in New York, NY, Denver, CO, and other locations seeks an Account Executive/Strategic Account Executive for PBA Client Services to manage planning, execution, growth and retention of assigned clients in the Pharmacy Benefit Administration market.

This role leads an Account Management team and collaborates with Judi Rx and internal teams to ensure client satisfaction and contractual obligations are met.

Qualifications

• Bachelor's or advanced degree in health administration, business, or relevant professional experience.
• Five or more years of pharmacy-focused health plan/PBA experience with Health Plans, TPAs, or PBM.
• Knowledge of Medicare Part D, Medicaid, Health Exchange pharmacy and regulated lines.
• Track record of building trust in internal and external relationships.
• Solution-focused problem solving and client positioning skills.
• Exceptional written and verbal communication skills.

Responsibilities

• Provide oversight and direction to the broader Account Management team with a focus on member and client satisfaction, trend management, client growth & retention, and regulatory compliance to meet client specific objectives, client priorities and service model deliverables.
• Lead and develop the client relationship strategy and the strategic business planning process across the clients in your portfolio while incorporating other internal staff where and when needed to build and foster relationships with influencers and decision makers.
• Maintain thorough knowledge and tracking of contractual obligations on assigned book of business, including financials, performance guarantees, terms, and reporting/compliance.
• Manage and facilitate the Account renewal and contracting process with a focus on client retention and the client financial/PNL management.
• Serve as the relationship lead on assigned book of business, incorporating other internal staff where and when needed to the relationship; build and foster relationships with influencers and decision makers at the client.
• Anticipates customer needs and proactively identifies new opportunities within assigned accounts.
• Develop and maintain comprehensive knowledge of our business, including products and services to field questions from the client side and to answer timely & accurately.
• Collaborate with internal teams to customize offerings and solutions, aligning with Health Plan/TPA Account needs and market demands - assemble internal resources to overcomes challenges.
• Analyze and interpret current pharmacy and healthcare trends, competitor activities, and industry regulations to inform strategic decisions, provide proactive recommendations for plan management and enhance the company's positioning within the PBA Services segment.
• Lead, coach and support the Account Team on the effective positioning of the Judi Rx value proposition, our suite of Judi Rx Products and Solutions and JUDI capabilities available to our PBA clients
• Partner with our Business Development, Underwriting Teams & Senior Account Executives to support our PBA Account level growth and retention efforts by providing with Judi Rx sales support and market differentiator positioning, including RFP support, Broker/Consultant engagement and Best & Final support for prospective, existing and new and client business development needs
• Provide ongoing direction, coordination and coaching to the broader Account Team to align the Account Team understanding of the assigned client(s) business lines, strategies, key stakeholders & decision makers and priorities
• Serve as the content expert for Health Plan/TPA clients & opportunities
• Identify and help contribute to process improvement efforts
• Be accountable & own the client end-to-end, inclusive of service model deliverables, contractual negotiations, client escalations and PNL management.

Skills

Relationship management

Communication

Problem solving

Trust-building

Cross-functional collaboration

Excel / data analysis

Travel readiness

Education

Health administration or business degree

Pharmacy degree (BS/PharmD)

Tools

Microsoft Excel

Job description

Judi Health in New York, NY, Denver, CO, and other locations seeks an Account Executive/Strategic Account Executive for PBA Client Services to manage planning, execution, growth and retention of assigned clients in the Pharmacy Benefit Administration market.

This role leads an Account Management team and collaborates with Judi Rx and internal teams to ensure client satisfaction and contractual obligations are met.