Strategic Account Executive, Nonprofit Tech Solutions

Tech Impact; Philadelphia (Philadelphia County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Paid holidays

IRA matching up to 3%

Life insurance

Learning and growth

Job summary

Tech Impact seeks a Senior Account Executive to lead strategic relationships with a named portfolio of nonprofit MSP clients. You will drive discovery, develop business cases, and steer opportunities through complex buying decisions, coordinating cross-functional teams for optimal outcomes.

You will partner with cybersecurity, MSP operations, Help Desk, data/automation/AI teams, and Finance to ensure alignment with client missions, growth goals, and renewal strategies.

Qualifications

• 5+ years in strategic account management, consultative technology sales, or related leadership within MSP/MSSP or IT services.
• Proven success engaging executives and leading complex expansion opportunities.
• Strong knowledge of managed IT, cybersecurity, cloud/productivity platforms, and technology project delivery.

Responsibilities

• Build multi-threaded relationships with CEOs, COOs, CFOs, technology leaders, program leaders and other decision makers.
• Lead structured business discovery to understand mission outcomes, programs, budgets, risks and change readiness.
• Create and maintain strategic account plans, stakeholder maps, and 12–18 month technology roadmaps with clear priorities and owners.

Skills

Executive engagement

Strategic relationship building

Discovery & planning

Cross-functional collaboration

Travel flexibility

Tools

Kaseya

PSA/CRM

Job description

Tech Impact seeks a Senior Account Executive to lead strategic relationships with a named portfolio of nonprofit MSP clients. You will drive discovery, develop business cases, and steer opportunities through complex buying decisions, coordinating cross-functional teams for optimal outcomes.

You will partner with cybersecurity, MSP operations, Help Desk, data/automation/AI teams, and Finance to ensure alignment with client missions, growth goals, and renewal strategies.