Strategic Account Executive — Growth & Retention Lead

The Cigna Group

Bloomfield (CT)

Hybrid

USD 90,000 - 140,000

Full time

4 days ago

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Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Well-being programs

401(k)

Life insurance

Tuition reimbursement

Paid time off

Paid holidays

Leaves of absence

Job summary

The Cigna Group is seeking a Sr. Account Executive to manage key commercial client relationships and own long-term strategy. You will lead renewals, up-sells, and expansions, coordinating with internal teams to meet client objectives and ensure satisfaction.

Travel approximately 25% and deliver quarterly business reviews. Strong communication, negotiation, and project-management skills are essential. Eligible for an incentive plan and comprehensive benefits starting day one, including medical,

Qualifications

Bachelor’s degree or 14+ years experience or Master’s degree with 6+ years relevant experience
Experience working with consultants
Accountable for development of client-specific strategic plan, and ongoing monitoring of plan with adjustments made as necessary
Delivery of recurring business reviews with client (annually, quarterly)
Serve as account strategist for assigned accounts both internally and externally
Determine opportunities for up sells, expansions and maximizing opportunities for revenue growth
Interface directly with assigned clients and groups on a quarterly basis or more frequently as needed
Faces of The Cigna Group with ongoing communication to the client to maintain and grow relationship thereby, ensuring client retention
Strong PC skills including Word, Excel, and PowerPoint; Working knowledge of financials
Strong Project management skills
Superior verbal and written communication and presentation skills
Ability to negotiate, lead others, organize, analyze and interpret information
Ability to travel as needed to meet goals (approximately 25%)

Responsibilities

Manage and strengthen client relationships and ensure satisfaction levels are met.
Responsible for client renewals, up sells and expansions and for meeting client retention targets.
Direct activities of internal Account Management team and extended team members as related to client strategic objectives and escalated service issues.
Special projects and task forces as assigned.