Strategic Account Executive – Growth & Retention

The Cigna Group; Bloomfield (CT); Hybrid; USD 90,000 - 150,000; Full time

Job summary

The Sr. Account Executive at The Cigna Group will own key commercial client relationships, shaping long-term account strategy and driving expansion opportunities. You will lead a cross-functional team, coordinate executive reviews, and partner with consultants to maximize client value and satisfaction.

Ideal candidates bring proven relationship-building skills, strong communication and presentation abilities, and a drive to exceed sales targets in a fast-paced healthcare environment.

Qualifications

• Bachelor’s degree in related field or 14+ years of experience or Master’s degree with 6+ years relevant experience.
• Experience working with consultants and managing executive client relationships.
• Ability to deliver recurring business reviews and develop strategic plans with clients.

Responsibilities

• Manage and strengthen client relationships and ensure satisfaction levels are met.
• Responsible for client renewals, upsells and expansions and for meeting client retention targets.
• Direct activities of internal Account Management team and extended team members related to client objectives and escalated service issues.
• Lead special projects and task forces as assigned.
• Travel as needed to meet goals (approximately 25%).

Skills

Relationship building

Strategic account management

Sales target achievement

Presentation skills

Negotiation

Education

Bachelor’s degree or higher / 14+ years experience or Master’s with 6+ years experience

Tools

Microsoft Word

Excel

PowerPoint

CRM software

Job description

The Sr. Account Executive at The Cigna Group will own key commercial client relationships, shaping long-term account strategy and driving expansion opportunities. You will lead a cross-functional team, coordinate executive reviews, and partner with consultants to maximize client value and satisfaction.

Ideal candidates bring proven relationship-building skills, strong communication and presentation abilities, and a drive to exceed sales targets in a fast-paced healthcare environment.