Strategic Account Executive — Growth & Retention

Cigna Health and Life Insurance Company; Missouri; Hybrid; USD 90,000 - 135,000; Full time

Job summary

The Cigna Group, via Evernorth Health Services, seeks a Sr. Account Executive to own and expand relationships with existing commercial clients.

You will lead strategic account planning, drive renewals and upsell opportunities, and coordinate internal teams to meet client objectives and retention goals. You will deliver periodic business reviews, act as the client advocate, and ensure satisfaction while navigating a fast-paced environment.

Qualifications

• Bachelor’s degree or 14+ years of experience, or Master’s with 6+ years relevant experience.
• Experience working with consultants.
• Develop and monitor client-specific strategic plans and conduct business reviews.

Responsibilities

• Manage and strengthen client relationships and ensure satisfaction levels are met.
• Responsible for client renewals, up-sells and expansions and for meeting client retention targets.
• Direct activities of internal Account Management team and extended team members related to client objectives.
• Engage in special projects and tasks as assigned.

Skills

Relationship building

Solution sales

Project management

Communication

Travel readiness

Education

Bachelor’s degree in related field

Master’s degree in related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

The Cigna Group, via Evernorth Health Services, seeks a Sr. Account Executive to own and expand relationships with existing commercial clients.

You will lead strategic account planning, drive renewals and upsell opportunities, and coordinate internal teams to meet client objectives and retention goals. You will deliver periodic business reviews, act as the client advocate, and ensure satisfaction while navigating a fast-paced environment.