Senior Account Executive: Client Growth & Retention

Cigna Health and Life Insurance Company; St. Louis, Northern (MO, KY); Hybrid; USD 110,000 - 170,000; Full time

Benefits offered by this job

Medical, Vision & Dental benefits

401(k) plan

Life insurance

Tuition reimbursement

Paid time off

Job summary

The Cigna Group is seeking a Senior Account Executive to manage and grow relationships with existing commercial clients. The role centers on renewing, upselling, and expanding the client base, while directing the internal Account Management team to meet strategic objectives.

You will develop long-term account plans, deliver quarterly business reviews, and act as the primary face of the client relationship. Travel up to 25% is expected, with a focus on retaining clients and driving revenue growth.

Qualifications

• Bachelor’s degree in related field or 14+ years of experience or Master’s degree with 6+ years relevant experience
• Experience working with consultants
• Delivery of client strategic plans and quarterly business reviews
• Strong PC skills and financial acumen
• Ability to travel up to 25%

Responsibilities

• Manage and strengthen client relationships and ensure satisfaction levels are met
• Responsible for client renewals, upsells and expansions and for meeting client retention targets
• Direct activities of internal Account Management team and extended team members
• Lead special projects and tasks as assigned
• Travel up to 25% to meet goals

Skills

Relationship building

Sales targets

Fast-paced delivery

Client service

Project management

Communication & presentation

Negotiation & leadership

PC skills (Word/Excel/PowerPoint)

Education

Bachelor’s degree in related field

Master’s degree +6 years experience

14+ years of experience

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

The Cigna Group is seeking a Senior Account Executive to manage and grow relationships with existing commercial clients. The role centers on renewing, upselling, and expanding the client base, while directing the internal Account Management team to meet strategic objectives.

You will develop long-term account plans, deliver quarterly business reviews, and act as the primary face of the client relationship. Travel up to 25% is expected, with a focus on retaining clients and driving revenue growth.