Strategic Account Executive: Growth & Retention

Authenticx; Indianapolis (IN); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Authenticx is seeking a Strategic Relationship Executive (Account Manager) in Indianapolis, IN. You will own a portfolio of strategic accounts, driving retention, renewal, expansion, and strategy with cross-functional coordination.

Success requires strong commercial acumen, executive presence, and the ability to identify and mitigate risk while delivering measurable business outcomes. Hybrid work with in-office 2 days/week in Indianapolis.

Qualifications

• Bachelor’s degree or higher in a related field.
• 5+ years in a B2B, client-facing role with direct ownership of account outcomes.
• Proven ability to retain and grow accounts (upsell, cross-sell, renewals).
• Experience managing a book of business with revenue responsibility.
• Executive presence and ability to influence stakeholders at all levels.
• Ability to translate client needs into business value.
• Experience leading cross-functional initiatives to achieve client outcomes.
• Highly organized with strong prioritization in a fast-paced environment.

Responsibilities

• Act as primary relationship owner for a defined portfolio of strategic accounts.
• Manage complex client environments with multiple stakeholders and high-impact outcomes.
• Collaborate with internal teams to troubleshoot issues and position Authenticx for growth.
• Lead critical account meetings including QBRs and internal alignments.
• Forecast revenue and quota attainment on a monthly, quarterly, and annual basis.
• Own renewals and expansion sales from opportunity identification through close.
• Serve as the main post-sale contact after a deal is contracted (Kickoffs, onboarding).
• Proactively identify risks in accounts and coordinate mitigation actions.

Skills

Relationship Building

Sales Acumen

Customer Health Assessment

Communication

Data Management

Education

Bachelor’s degree in Business, Healthcare, Informatics, or related field

Tools

CRM: Salesforce

Job description

Authenticx is seeking a Strategic Relationship Executive (Account Manager) in Indianapolis, IN. You will own a portfolio of strategic accounts, driving retention, renewal, expansion, and strategy with cross-functional coordination.

Success requires strong commercial acumen, executive presence, and the ability to identify and mitigate risk while delivering measurable business outcomes. Hybrid work with in-office 2 days/week in Indianapolis.